Because we do not guarantee the authenticity of tickets purchased from any non-authorized third-party reseller (such as brokers or individuals), we recommend that you purchase tickets directly through AXS, our Client, authorized partners or from the venue box office to ensure ticket authenticity. AXS is not responsible for the acts or omissions of any venue or Client. If you are unable to find tickets or parking rights, please check back again. For tickets to events located in the United States, the Service is operated by AXS Group LLC. Cookie Notice Listings will be deemed to be in effect from the time the Service processes the listing action until the earlier of (i) the time the Service processes the expiration or withdrawal of the listing or (ii) the time the System completes the processing of a retraction action for that listing. Peter Kay tickets --. Pick your exact seats on interactive maps, get more ticket options with AXS Official Resale, and go in style with AXS Premium or VIP offers. How can I make a claim for my Ticket Insurance? - AXS Help Centre Be the first to know. Nachwuchsfhrungskrfte Vertrieb fr die DEVK Regionaldirektion Region Ticket holders could be buying insurance policies for gigs and major events which do not provide them with the Covid cover they expect, Which? Why you might ask? Can I cancel or refund my tickets? - AXS Help Center Submission of our own medical confirmation form is preferred, please download it here: medical form template. What is AXS Premium? Finally, as a seller of tickets, you agree never to specify or include any of the following in connection with a listing on our Service: Generally, tickets can be transferred via mobile delivery from your AXS account to another person, unless our Client has prohibited transfer or resale and disclosed such prohibition during the checkout process on our Service, prior to completion of purchase. Our helpline number is 1-888-929-7849. The Service cannot be responsible for transactions that were not completed or for assumptions that a transaction was completed even though you did not receive a confirmation. Venue/Event Specific Terms and Conditions. OH MY FUCKING GOD! If you purchase tickets to an online event, we do not guarantee that your device or network will have the necessary bandwidth or capabilities to stream the event at a suitable speed, and you bear all risk with regard to such transmission. Delivery of the tickets shall be made in accordance with the Delivery of Tickets Section below. T&Cs may apply.'. Breach of these terms or rules could result in the termination of your license or right to attend the event without refund. Contact Us All the remaining ticketing sites and insurance providers either did not respond in time or declined to comment. If you purchased your ticket via the Service (whether it is a Primary or Resale ticket), refunds will be issued by AXS or our Client to the Payment Method used to make your purchase, as follows: If an event is rescheduled, we will try to offer a ticket with the same value or in the same location as the one you originally purchased, although that is not always possible. We will comply with law enforcement requests and may provide them with all information you submit to us to assist in any investigation or prosecution they may conduct (without providing notice to you, unless otherwise required by law). No refunds are offered for online (virtual) events unless the event is canceled. AXS Form - Ticket Refund Protection If you hold tickets to an event that is postponed or canceled, we encourage you to check on the Service website for updated event information, or to directly contact the venue or event organizer to obtain information about postponed dates of the event and whether there is an applicable refund. And while some sell insurance policies that include additional coronavirus-specific cover, it's inconsistent - and in some cases a waste of money . Det finns flera saker som kan ha franlett att detta hnde, s som att felaktiga data skickats, fr mnga klick eller att flera enheter anvnts p samma gng. We act on behalf of a seller (our Client) when selling Primary tickets. All ticket prices for events that occur in Canada are stated in Canadian Dollars. For tickets to events located in Canada, the Service is provided by AXS Group Canada. tickets sold directly by the event organizer, promoter, sports team or venue that puts on the event) (each a Primary Ticket and collectively, the Primary Tickets) purchased on the Service are typically subject to a per-ticket convenience charge and a per-order handling or processing charge. BOOKING REFUND PROTECTION IS AN OPTIONAL SERVICE OFFERED BY THE BOOKING VENDOR AND ADMINISTERED BY TICKETPLAN ON THEIR BEHALF. According to the CDC, older adults and people of all ages with serious underlying medical conditions may be at higher risk of death or severe illness from COVID-19. Pick your exact se. Any personally-identifiable information (including, but not limited to, street address, phone numbers, or email addresses); JavaScript or any other scripting language; If we or our Client revokes any tickets, Primary Ticket and Resale Ticket listings concerning such tickets and related rights (such as parking) will be canceled. If you do not agree to pay the fees or charges associated with your purchase, you must cancel your transaction prior to completing it. Additionally, you agree to comply with these conditions and all applicable laws, statutes, ordinances and regulations regarding the use of the Service, listing of tickets for sale, solicitation of offers for purchase and the resale of tickets. AXS Tickets Phone Number | Call Now & Shortcut to Rep - GetHuman PROMOTION RESTRICTIONS. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. In some cases, you may be able to avoid certain charges by purchasing tickets directly from the venues box office. The Tickets Face Value equals: (i) the price of the Ticket plus any applicable listed shipping and insurance costs from you to the buyer, any markups and/or fees imposed only by the primary ticket seller, and any taxes which you are required to collect (collectively, the Sales Price) plus (ii) the Platform Fees as set forth in Section 12 and . Here, we set the record straight on what different ticket insurance and guarantee policies cover, and explain how to get a refund if you can't attend an event due to coronavirus. The refund will be issued to the Payment Method on file. Occasionally, we may require that the physical ticket is sent to us. IT IS NOT AN INSURANCE POLICY. Allianz | Event ticket protection - Allianz Partners US If you believe you've been a victim of fraud, please contact us here submit a ticket or use the live chat icon on this page to begin a session with us. Ad . Despite these risks, Holder voluntarily assumes ALL known and potential risk and danger of injury and/or death from any cause, resulting from, in connection with, or incidental to the venue and/or event, including exposure to COVID-19. Testimonials . Please complete the section which is relevant to your application. Anyways, I cant attend the event anymore and my excuse/reason is not covered by the insurance. AXS refusing to refund ticket cancelation insurance - PayPal Community I tried to buy insurance after the fact but . Online applications are received immediately and are our preferred method of submission. This seems like obviously a mistake (or price gouging) and then they refused to honor their purchase . Gigs and Tours told us its terms and conditions are accessible via its site homepage and are listed at the time of booking. We hope that you have a great time at the show. Purchased 2 concert tickets from AXS and made the stupid mistake of purchasing the insurance with it. Most of the policies we looked at do cover you if you test positive for coronavirus and cannot attend - although only one in four (25%) people thought this would be the case. Cant get ticket refund from AXS MoneySavingExpert Forum If the event is rescheduled, we'll advise what options are available to you. Articles in this section - AXS Help Center Invoiced venues for money due to AXS and oversaw procedure of issuing customer refunds. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. Ticket T's and C's | The O2 All scheduled actions including, but not limited to, purchases and listing expirations will be processed approximately at the date and time specified as indicated by the Services system clock. AXS acts as a sales agent of its Clients with respect to ticket sales, and therefore AXS will apply also to our Client with respect to that Clients actions, rights, or obligations with respect to the purchase, sale or use of tickets or attendance at an event, and to the Clients use of the Service to list, sell, issue and deliver tickets. Holder agrees that the Releasees (defined below) shall not be responsible or liable for any claim, loss, damage or injury, whether occurring before, during, or after the event, regardless of whether caused by the negligence or other fault of Releasees or any third party. ugh I am raaaaaging. Reddit and its partners use cookies and similar technologies to provide you with a better experience. If I have Allianz ticket insurance and miss an event, can I get a refund? As someone who just found out I can't go to Kcon right after getting tickets, I tried talking to customer service for both Paypal and AXS, and neither would budge. Thank you for taking the time to let the people know. You are viewing the PayPal Community Archives. Refunds will generally be issued if an event is canceled and not rescheduled, however, this is determined by our Clients, and not by AXS. If you are a buyer of tickets on the Service (whether Primary Tickets or Resale Tickets), AXS will issue refunds in accordance with our Client's instructions (or refunds may be issued directly by our Client). If you decide to purchase tickets, merchandise, parking or other items via the Service, you agree to pay, in addition to the price for the tickets or other items, other fees and charges that we impose or collect on behalf of our Clients, or that our Clients collect, such as convenience fees, handling fees, delivery fees and any other miscellaneous fees. Refunds will be issued to the extent required by the Trade Practices Act 1974 (Cwth) and Sale of Goods Act 1958 (Vic). If you paid by credit card it may be possible in certain circumstances to. When you buy a ticket listed on the Service as a resale ticket, you are buying directly from the seller of that ticket. During the event, strobe or theatrical lighting may be used. Because almost every single time I go through them, its a battle to obtain my ticket. Our Clients may potentially release additional tickets during presale, onsale, or any other time up to the day of the event. x, Hello! If you are purchasing a resale ticket (i.e. For people finding this on google right now: eventticketprotection.com/allianzticket/home?action=manage, Insurance was $8 per ticket. Tickets for events may be sold through distribution points other than the Service, such as the venue or event organizer itself, which may have access to different tickets than are available on the Service. Click Close and Add Documents to go back and add them now. When you click on a retailer link, we may earn affiliate commission, which helps fund our not-for-profit mission. TicketPlan cannot be held responsible if incorrect banking details are provided. Tickets may not be used for any contests, sweepstakes, or promotional or commercial purposes without the prior written permission of AXS, the Client, or applicable party relative to the event. Please note we will require official notification of breakdown from the service provider, Please note we will require a vehicle recovery service report, incident report or copy of garage repair bill to be attached as appropriate, (Please note we will require a copy of the original invitation to attend jury service to be attached), (Please note we will require evidence of the Emergency Services attending your residence in the event of burglary or fire to be attached), (Please note we will require a copy of the original witness summons instructing you to appear in court to be attached), (Please note we will require a screen grab/scanned print out from the Met Office website/confirmation of Police Warning), (Please note we will require a copy of the original advice to travel at short notice on military service to be attached), Your supporting documentation such as medical documents, evidence of breakdown, confirmation of travel disruption as applicable, Scanned copies or clear photographs of the un-used tickets. Every time I go to buy tickets for a show and I see that the only way to get them is through AXS, my stomach drops. Note: You will need to input the email address you used when making your booking 48h after purchasing the ticket to make a claim cristina ferrare illness; esicoo smart plug troubleshooting; sun country boarding zones; zatarain's dirty rice without meat; getting punched in the stomach effects . You should receive a confirmation after concluding your transaction. Get many game updates, food, range will not ever able to issue a refund half your ticket insurance. Though it's quick and easy to tick the box for insurance (which is usually flagged as 'recommended' by the ticket seller) at the checkout, it's worth doing some research before adding it to your order. A refund AXS the company right which she bought the tickets sent via an email telling. Tickets obtained from unauthorized sources may be invalid, lost, stolen or counterfeit and if so, are void. Yes - if you can provide evidence you can't attend in line with its T&Cs e.g. Fans may consider purchasing Allianz ticket insurance at the time of purchase. Once your purchase has been completed, we will not exchange or refund your order, even if additional tickets or parking rights become available at a later date. For any application we need either: the e-ticket(s) or copies of the physical ticket(s) for ticketholders. With the AXS app, you can find great events near you, buy 100% official tickets, sell your seats if you can't go, and more. You acknowledge and accept that actual processing time may vary by seconds or in unusual cases, by minutes, from the exact time specified. Upon your payment in full, you shall be entitled to the tickets you have purchased. But looking at the terms and conditions of Festicket's guarantee provider, Booking Protect, you'll find that you're only entitled to a refund if you or someone in your household tests positive for coronavirus - not if you're told to self-isolate, or if you can't travel due to local restrictions in your area, or if the event can't go ahead due to lockdown rules. You will be advised of any such limits during the purchase process, or by a system limitation on the number of tickets you may purchase during your online session. To access our helpline services, current customers must provide specific personally identifiable information that matches the current information in the account. Your tickets will be delivered to you as indicated at the time of purchase, most frequently via mobile delivery to your AXS account. axs qr code for multiple tickets - veracitylogic.com AXS USA Reviews | Read Customer Service Reviews of www.axs.com Events & Entertainment Events & Venues Event Ticket Seller AXS USA AXS USA Reviews 5,813 Great 4.2 VERIFIED COMPANY www.axs.com Visit this website Write a review 28% Most relevant RS Roxanne Schellman 3 reviews US A day ago Kyturra and the chat function were superb! You are urged to review all pages displayed during your completion of a purchase. Congratulations to those who were selected to purchase tickets to Zach Bryan's Burn, Burn, Burn tour! If tickets are mailed, they will be sent to the address provided by the purchaser at the time of purchase. AEG Presents RECORDING/PHOTOGRAPHY/OTHER RESTRICTIONS. Therefore, we ask for: A completed medical confirmation form. Please note: The account holder is liable for bank charges levied by the receiving bank. I went on live chat to sort out getting refunds for postponed tickets. We act on your behalf, as seller, when listing or reselling tickets. AXS USA Reviews | Read Customer Service Reviews of www.axs.com - Trustpilot We will notify you by email if this box office collection is required. Certain events may have restricted delivery options, as well as delayed delivery windows (for example, tickets for online events will typically be delivered to your AXS account immediately following purchase), and tickets for certain live events may not be delivered until a date closer to the event). Price and availability of any ticket, product or service on the Service are subject to change without notice. When you purchase a plan from Allianz Global Assistance, you have a review period determined by your state of residence, to examine the plan. AXS.com Purchase Agreement Before checking out, the website advertises to users that they will refund you if you cancel for any reason but this is a complete bull crap! In addition to the limitations set forth in the Terms of Use, which include a mandatory arbitration provision and a class action waiver provision, the following limitations of liability apply to any purchase or sale you make through the Service and any use of a ticket issued by the Service.
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