Nothing in this job description restricts management's right to assign or reassign duties and responsibilities of this job to other entities; including but not limited to subsidiaries, partners, or purchasers of Alight business units.. Apply for Sr. As part of an industry-leading team, you will help drive results for our clients by delivering innovative and effective solutions as part of our Customer Care Delivery . At least 4 years of customer service experience, or a combination of education and experience: High School diploma and 4 years of customer service experience, OR, Associate's Degree and 2 years or customer service experience, OR, A self-starter with excellent communication skills (verbal and written) and the passion to provide the highest level of customer care and satisfaction, Ability to be flexible, adaptable and dependable in a constantly changing, fast-paced environment, Ability to receive and immediately apply constructive feedback, Ability to multi-task using several Windows applications at once while assisting a customer on the phone, Flexibility to work a specified shift and extended hours as necessary, Experience in one of these industries is preferred: Health Care, Human Resources Services or Financial Services, High School diploma plus equivalent years of related industry experience. Schedules are mostly Monday to Friday with 8 hours shift starting at 8am, latest shift starting at 2pm. Our team's expertise in human insights and cloud technology, allows companies and employees around the world to transform and thrive. Find out if you meet the requirements! Alight Solutions hiring Health Pro Specialist II - April 2023 in Dallas as a customer care representative, a typical day may include the following: * Handling a high volume of inbound calls from our clients employees to answer questions, provide education, and solve complex HR and financial issues related to their health care benefits, 401k savings and retirement plans, leaves of absence, payroll, etc. GrabJobs is the no1 job portal in the US, connecting you to thousands of jobs fast! Alight Solutions employees with the job title Systems Analyst make the most with an average annual salary of. Customer Care Representative, Human Resources - Virtual Job in Tampa You will be notified during the hiring process which checks are required by the position. The Customer Experience Center (CEC) is in place to accurately handle multiple types of calls and emails coming into the EBRC from employees of Alight Solutions clients. In addition to a base salary, this position may be bonus eligible. We offer a comprehensive benefits package to our full-time colleagues to include: Health benefits beginningon your first day of employment, Alight is committed to the continued development of our colleagues. There is no travel required for this position. Qualifications for a job description may include education, certification, and experience. Alight does not discriminate against anyone based on sex, race, color, religion, creed, national origin, ancestry, age, physical or mental disability, medical condition, pregnancy, marital or domestic partner status, citizenship, military or veteran status, sexual orientation, gender, gender identity or expression, genetic information, or any other legally protected characteristics or conduct covered by federal, state or local law. At ReedGroup, you'll have the support and flexibility to achieve your professional and personal goals. Alight does not discriminate against anyone based on sex, race, color, religion, creed, national origin, ancestry, age, physical or mental disability, medical condition, pregnancy, marital or domestic partner status, citizenship, military or veteran status, sexual orientation, gender, gender identity or expression, genetic information, or any other legally protected characteristics or conduct covered by federal, state or local law. * Internet Connectivity Requirement/Remote Positions: For 100% remote positions, we require that (1) you have high-speed broadband cable internet service with minimum upload/download speeds of 200 Mbps/50Mbps and (2) that the equipment supplied by your Internet provider is hardwired to your company issued computer. Career Development & Growth: We provide ongoing training, coaching and development. We believe that every day is an opportunity for growth and are energized by going above and beyond whats expected. Posting id: 823465203. Only applicants from locations above will be considered. Our team's expertise in human insights and cloud technology, allows companies and employees around the world to transform and thrive. Get the latest news and information. Customer Care Representatives interact with the company's customers and are responsible for answering questions, solving problems, handling complaints, taking orders and promoting products and services. Our dedicated colleagues across 28 global centers help 23 million people and their 11 million family members simplify work and life, both now and in the future. Alight is committed to the continued development of our colleagues. Learn how Alight helps organizations of all sizes, including over 70% of the Fortune 100, achieve next level transformation at alight.com . This training will take place during the first 5-weeks of your employment, and the hours are full time. The development of the mural painting was based on the plan and the description of the painting which was carefully decided by the principal and the school board. disABLEDperson, Inc. is a 501(c)3 non-profit organization whose mission is to reduce the high unemployment rate of individuals with disabilities. In addition, we take affirmative action to employ and advance in employment qualified minorities, women, disabled persons, disabled veterans and other covered veterans. Interested in Workday positions? Alight provides reasonable accommodations to the known limitations of otherwise qualified employees and applicants for employment with disabilities, sincerely held religious beliefs, practices and observances, unless doing so would result in an undue hardship. Every colleague shapes how Alight can become better, stronger and brighter together. Customer Care Representative, Human Resources - Texas Virtual (Work from Home) job in Billings, MT. We bring an industry leader's expertise and a true partner's commitment to our benefits and administration solutions around health, wealth, HR, finance and consumer experience. Alight Easy 1-Click Apply. * Use productivity and quality data & metrics to achieve superior customer service results We are forthright and genuine when we speak. These teams are a critical component of Alights health care,retirement and HR-delivery services. Careers at Alight | Alight job opportunities Find out more about Alight's Workday practice, We do not make offers without interviewing, We do not ask for security deposits on equipment or anything else, We do not send checks through the mail or request payments through Western Union. Customer Service Representative at a Lighting Company Duties: Work with our customers and senior sales rep to answer questions and provide accurate information about our products Schedule and. As a leading provider of human capital solutions, we help our clients and their people navigate the complexity of health, wealth and HR. Alight Solutions Health Client Leader Atlanta, GA 17d $121K Per Year (Employer est.) Take advantage of some of the best training and tools in the world to learn more about multiple areas of Human Resources! * Greet the employee, answer concerns and questions, educating them and solving complex issues relating to their health care benefits, 401k savings, life benefits, retirement plans, leave of absence, payroll and human resource related services. Nothing in this job description restricts management's right to assign or reassign duties and responsibilities of this job to other entities; including but not limited to subsidiaries, partners, or purchasers of Alight business units. Must be able to work a flexible schedule based upon high call volume needs. Customer Service Representative Responsibilities: Maintaining a positive, empathetic, and professional attitude toward customers at all times. All Rights Reserved. I was responsible for keeping up to date with daily schedules and routines and managed all of . You can also receive alerts via instant message. Es trabajo desafiante, pero estamos comprometidos a tu xito como lo ests t! Customer Care Representative Human Resources. You have We offer a comprehensive benefits package to our full-time colleagues to include: Health benefits beginning on your first day of employment. Alight Solutions hiring Staffing Coordinator - Round Rock, TX in Round Customer Service Representative Job Description - Forbes Advisor Customer Care Representative - Open to Alight Alumni Only at Alight People can always trust us to say what we mean and depend on us to do what we say. As an affirmative action employer, we adhere to the principles of equal employment opportunity in the workplace as defined in our diversity policy statement. Full Job Description. As a condition of employment, you will be required to complete paid training and successfully pass a final course assessment. We continuously reimagine what the future could be and believe that tomorrow is created by the actions we take today. Customer Care Representative Resume Examples & Samples for 2023 - JobHero Key Duties & Responsibilities. Alight SolutionsEasy 1-Click Apply Customer Care Representative, Human Resources - Texas Virtual (Work From Home) job in Springfield, MO. At Alight, we believe a company's success starts with its people. Customer Care Representatives or Customer Service Representatives are tasked with keeping clients satisfied. We understand the powerful human connections that create success for organizations. Copyright 2008-2023, Glassdoor, Inc. "Glassdoor" and logo are registered trademarks of Glassdoor, Inc. We combine data-driven . We combine data-driven, consumer-centered technology with personalized care and service to deliver a superior customer experience. CC Representative I job in Atlanta at Alight | Lensa Alight Solutions are currently recruiting for a Customer Care Delivery Specialist in HR Services with Italian and English located in Krakow, Poland (remote work possible). * Flexibility to work rotating shifts (8 hours) and extended hours as necessary. Related Searches:All Customer Care Representative Salaries|All Alight Solutions Salaries. Required Skills. We are now hiring ambitious, motivated Customer Service Professionals to work virtual (work from home). Alight Solutions is committed to a diverse workforce and is an affirmative action employer. * Experience in one of the following industries is preferred: Health Care, Human Resources Services or Financial Services. As part of an industry-leading team, you will help empower results for our clients by delivering innovative and effective solutions as part of our Customer Care business group within Alight, in San Juan, PR. Alight's 15,000 dedicated colleagues serve more than 30 million employees and family members. View Willa Davie's email address: dxxxxxxxxxa@elevancehealth.com & phone: +1-520-xxx-xx22's profile as Customer Care Representative II at Anthem, Inc., located in Greater Indianapolis. Join our team. #beAlight The estimated base pay is $36,558 per year. The assessors like to know that you are familiar with the company and with the position for which you are interviewing. Customer Care Representative, Human Resources - Tallahassee, FL. job We are not an agent or representative of any employer. On average, Willa Davie works for one . Position: Alight Alumni Customer Care Representative I<br><p><br><br><u>Job Description</u><br><br></p><p>This posting is specific to candidates who have previously worked with Alight as a Customer Care Representative.<br></p><p>As a leading provider of human capital solutions, we help our clients and their people navigate the complexity of health, wealth and HR.