Orbea Gain M30 features an upgraded MAHLE Ebikemotion X35 Plus rear hub motor and an integrated Ebikemotion battery unit. In this case, their systems are designed to help the user identify the fault through electric bike error codes. I havent ridden it at all so is there a faulty sensor in the hub? In this case your accessory exceeds the specifications of our output. Usually, errors occur when the sensor becomes unable to calibrate correctly. Save my name, email, and website in this browser for the next time I comment. Contact your eBike dealer. 0000001387 00000 n
How can I display the current power level on her iPhone in the companion app? Turn on the motor with the power button. Same issue for me. Interested in a Bike with an Ebikemotion Drivetrain? It appears when the throttle is loose and cannot return to the initial position. If heart rate goes up a ton, so too will assist Sensitivity adjusts how quickly bike increases or decreases assist according to heart rate. What if you already have power and still can not get the bike to move? Yes, though the motor will only provide assistance up to 15mph, at which point (by law and as with all e-bikes in the UK) the assistance will cut out. He rode the bike a short distance and soon got an 07 message. I know exactly what the problem is and, more importantly, the fix. This is a Class 1 e-bike, so the maximum pedal-assist speed is 20 MPH. Thanks The 250W motor has a 40 Nm maximum torque output. What electronic drive system does it use? The sensors of the battery pack got damaged. This is another reason why we think this companion app is such an essential tool for any Ribble e-bike owner. David is the owner and the main Author of this site Electricalwheel. Is the amount of assistance supplied by each individual assistance level configurable? When you first receive your Ribble e-bike we thoroughly recommend downloading the MAHLE companion app from the Apple Store or Android Play. Restart the eBike System. The battery has a life expectancy of around 500 charge cycles. Continue charging. Monday - Friday: 9am - 4pmSaturday - Sunday: Closed, Then check input voltage (P03) through your, And Error code 07 does not always indicate a hub motor problem. I then put it on charge for a few hours and when I took it for a ride today it kept flashing pink lights. Contact your eBike dealer. hb```b``c`e``9 l@1Oi"aKL"E?TWWYoPzznCV mNGE2yj I^q.:d5l!HJzY?35;f8\IX!1hLe+8'e? Communication error issues can cause while there is an error between the controller and display. Problem is in the power supply sensor. Reduce power demand and restart the bike. It occurs when the controller gets to its maximum temperature level. The Mahle My Smartbike App in Motor Maps shows 3 (three) standard modes Eco, Urban and Sport. If pressed again the unit will vibrate twice to let you know that no assistance is being offered. Thanks I got the same problem. At least one hall sensor wire of the motor may be damaged or disconnected. Download the Ebikemotion app, available on the Apple App Store or Google Play Store. The link above does not show all the error codes, at least not the one I got which is 201. Same issue with Cannondale Treadwell Neo, new bike, first charge, unusable - it goes back to the store. Let us know if you have any other questions. . ebikemotion APP is one application to be used in combination with one smartphone as bicycle computer for standard or electric bicycles (e-bikes). After google searching some I found a site that is not Orbea which explain this code as "Active balancing circuit" and told me to "Allow to charge until the error disappears (around 3 hours). Short pressing Button C (middle button) turns the system on and a long press of this same button turns the system off. If the error is not solved, replace the battery. I will be calling the retailier tomorrow but expecting no solution as this seems like and issue with the battery or charger. If code persists, test with a new controller. The cable DUCEXTGCUWIRE is an extension cable, the cables can be ordered from Ebike motion direct. Please install the specific Battery Pack for your eBike System. Check the motor wire connection. I am trying to understand the relationship between Cycling Modes and Assistance levels. The eBike is outside of the permissible temperature range. A new era in the riding experience. Charge the battery within the appropriate temperature ranges. If the problem persists, contact your eBike dealer. E-Drive system: Mahle Motor Hub drive 40Nm . (When the bike is stationary or descending). f. Turn on the . If you are getting error code 08 (throttle issue) first check throttle connection carefully. Error Database System full. It is worth noting that the app is only compatible with heart rate monitors that have Bluetooth 4.0 protocols. Also, check if there is any silicon interference or corrosion damage. 6YVL. Regards, Quick User Guide - iWoc ONE - Quick User Guide (EN-ES-DE-FR-IT-PT).pdf. Select calculate to enter the next screen of which has two pages: First Page This initial page Distance remaining of the ride, time remaining Second Page Amount of battery needed to arrive to the destination. A bike that's so light that when the motor is disengaged it creates little drag and seamlessly blends into the background. The optional range extender is supplied with its own bottle cage-style bracket. 0000011073 00000 n
Its a bitter truth that these useful electric bikes come with such error issues. Open the settings menu. Discharge the battery and then recharge it. 204. This error will show up when the ebike is not within the required temperature range, i.e., higher than 80 degrees Celsius or lower than 10 degrees Celsius. Check sensor speed. We recommend an iPhone 5S or newer, as well as Android 5.0 or newer for a smoother experience. Simply press the button and once it starts to flash continue pressing until you reach the mode you desire. Ebikemotion know about this issue and have issued a firmware update to solve it. If you regularly use the companion app, you may see other colours appear on the control buttons. Please check the remote connector. Read caring for your electric bike to find our top tips for maximising battery life. My bike (SLMRO) has a max speed limit of 22km set on it which I want to remove. I say Feb because it hooked it up to a battery charger and tested it then to see if it was still working and had no issue with it. To learn more about the app and what it offers read our dedicated companion app blog here. To do this, we needed to consider carefully which propulsion system was best suited to helping us achieve this goal. If the IWOC button stays white only, my first instinct is to connect the bike to the Ebikemotion app. Bosch Performance Line Nyon Owners Manual, Bosch PowerPack 300, 400, 500 Owner's Manual, Bosch Active/Performance Line Charger Manual, Bosch Active Line 25kph Drive Unit Manual, Bosch Performance Line 25kph Drive Unit Manual, Bosch Performance Line 45kph Drive Unit Manual. A local Orbea service centre to me updated the firmware, job done. Hi my bike keeps giving the error 7 code I thought I had sorted it but it stopped going again, Hello Therefore, when necessary, it's more than capable of doing its share of hard work up a steep hill. So I swapped wheels to check if the problem was the motor. If so, ensure the switch is on. Swipe top to bottom to switch between battery watt-hours remain on the battery and the weather forecast. If you stop midway through your route, the computer will pause the timer, and restart it whenever youre in movement again. If you use an incorrect battery, then it will go into the sleeping mode or not function accurately. 203. This wrong tendency will lead the throttle abnormality to break or damage. One charge cycle is equal to charging the battery from 0 to 100% once, 80-100% 5 times or 25 to 100% 3 times. So, lets find out the common errors and their codes. Throttle Error Many riders have a tendency of pulling back the throttle cable and let it go even without a slow release. 2 minutes in the shop and done. To help you get the most out of your Ribble e-bike, we've put together this guide on some of the key features that will transform your e-bike riding experience. Each offers a set amount of torque as a percentage of the total amount per level. In the meantime, if you continue to ride with the range extender connected it will clear the fault once the main battery discharges a little. Solution: Perform a software update or reinstall the software to rectify the product line, reboot the system. Written by Alvin Holbrook, on March 03, 2021. 2. Ebikemotion recommends using an iPhone 4S or newer, as well as Android 4.3 or newer. Yes, though the motor will only provide assistance up to 15mph, at which point (by law and as with all e-bikes in the UK) the assistance will cut out. Rider weight, fitness, route profile, tyre width/pressure and wind strength to name but a few. There are a few things to look over here. No, pedal-assisted electric bikes do not require you to hold a valid drivers licence, pay tax or take out insurance. Let it cool down before using the bike again. Literally, all you need for a pedal-assisted ride at your fingertips. This video goes over how to use the controller to get the most out of the bike. 0000002866 00000 n
Thus, this article will show you the electric bike error codes in detail. I went the "suggested way" and am waiting for a new charger. I have replaced the throttle thinking that was the issue as the throttle never returned to the beginning position without me having to put it there manually. However, if you feel that these pre-sets are not quite to your liking and you are reasonably tech-savvy, you can also customise the power that each level offers. The hub drive motor, for instance, is not as quite as powerful as the bb drive motor. Did we choose a hub-mounted motor or a bottom bracket drive motor? These kits are easy to install, you should only screw the battery holder to the frame, put the battery in and connect to the bike the same way the charger does. If you reached this page while searching for other errors, here are some links that might help: Ive luckily have not had any issues. Do I need to pedal to ride this bike? Also make sure that the battery prongs line up properly. The Ebikemotion X35 drive unit, found on bikes like the Orbea Gain and Pinarello Dyodo e-road bikes, is one of the most asked-about technologies in the shop. In this article. It's a tendency practiced by many riders. I used it all year without issue and then sometime during the winter months of feb until now it stopped working. What is it? Basics covered in the video include choosing navigation options, common destinations, and how to download maps. Connect the charger to your computer using the micro-USB port. Saturday: 9am6pm Also that Mode is invisible to you in that situation. As Jaxx says, the ebikemotion app can be a bit buggy. What sort of range can I expect from the bike? Avoid large power demands while this error is active to prevent deterioration. Too high current voltage to a battery pack. Connect the bicycle to the Dealer APP and check the battery temperature. No, the slimline battery is mounted within the downtube and is not easily accessible. Also, due to bad or cheap cables, this issue can happen. It commonly occurs when there is a connection issue in the mount and battery. Save my name, email, and website in this browser for the next time I comment. However, it is lighter and won't wear out the drivetrain components as quickly as the bb drive system. Then I wouldn't be too concerned. Then check input voltage (P03) through your LCD Display parameters. I spoke to the dealer and he said there should be an error message posted. This advanced motor system was first conceived by a team of engineers and cycle enthusiasts at the German automotive giant MAHLE. To turn off power assistance, simply double press the button to cycle through the green, amber and red assistance levels and release the button once it flashes white. The controller reaches its maximum level to tolerate the temperature indicated by. With proper maintenance, these can be eliminated. Electric bikes light lines power output failure or assist light error. Enabling you to ride the bike just like any traditional non-assisted bike. I am not sure if this will comeback but for now it seemed to fix it. Short press the button to set the LEDs to flash. Press J to jump to the feed. Bosch Charger Manual. Why not take on the Five Ferries Island Hopping Challenge like Jane. Engine maps allow the rider to adjust the maximum amount of power put out at each assist level. Health Heart rate monitor - Pairs your heart rate monitor to your phone Override recommended MHR (max heart rate) Sends you a notification based on what you set your max heart rate to be Enable auto assist - super cool! He had engineering degrees in Bachelors and Masters. Salt Lake City, UT 84105 Seems as though it will start now but shuts down momentarily. Controller error could result from one of the plugs from the controller not being correctly connected to the motor. Not really sure what else to suggest here if there are no codes shown off. 03. With any error, the e-bike started flashing. Your Inside Guide to the Ebikemotion Companion App, Shop Now and Save with Free Shipping in the US. There should be no LEDs lit up. In any case, here are a list of potential error codes. The speed sensor should be screwed into the motor lead plug fully. He is very excited and wants to have it ready for display, Thank you for any interest and help you can provide! If the system locks, please restart the eBike System. Check wires in the motor connector carefully, push the wires in all the way to make sure they are connected properly. Good Evening, Elizabeth Davis. Up top, weve highlighted via video how to use the bicycles major features. You have turned the system on and the LEDs are now displaying a solid colour to indicate the amount of battery charge available to you. Please see below information from Ebike motion, the picture of the cable part code X35GCU is the main cable that has a USB socket incorporated into it, that is the cable required to update and fix error codes. The three power assistance levels are pre-set to offer you a set amount of power at each level. Wait until the temperature drops. You can also simply disconnect the brake connectors to eliminate the chance of them causing an issue. I took the bike to a local shop that promised they could work on the firmware. Sign up for in-stock updates and discounts! 0000009524 00000 n
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J) |XiJg@"cM4,j=(ED8(eK24,j7s5PKGX*jTBn'L0oiV This video above details how to set up the Ebikemotion app, pair it to your bicycle, and basic overview of how to navigate the app. Regardless of whether you have a bicycle or not, the Ebikemotion app can help you arrive at any destination through smart, bike-specific mapping. Battery blocked by a short circuit. I never got an email and I can create an account. 0000030374 00000 n
It then started charging so I left it for a few hours. Have connections and connections checked. He ordered from Amazon the SW900 ebike kit and 2000 volt battery. 02. The system is ebikemotion, here you can find the error codes and their meaning: https://www.ebikemotion.com/web/error-codes-reference/ It seems that there may be a problem with the battery connection, check out if all the cables are connected (mainly the one that goes to the back wheel) 2 vDubman900 3 yr. ago If not then maybe the button is defective. If there are no errors I would press the button with the app open to see if you can change the assist levels from the button. Same as above but this time with the top tube mounted button. To turn the system on, short press the button and the LEDs will illuminate. This image depicts where the battery level is displayed on the handlebar mount and what each colour represents. What type of battery is it? Error in the communication with the Remote control. Adam, Is the battery and /or motor replaceable? Make sure the spoke magnet is in the right place, and its not twisted. We have looked at the chart of errors on this site. EHZE*d[Q+{v`;Msw [o6m=o}z)K:1kh4h>MvvFUR&ctvNck6]5TLS|F}oWLcq)r1rF99,d;3"%p ]%p ]%p ]%p ]%kE^5xC'r1CN9s:t1C6lf0Cl1^
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S6 Evo Neo 50 pts. 500 miles on bike. Both low voltage and over voltage protection can cause an error. In this guide, we'll break down the X35+ motor system's functions and features and touch on the companion app. Bypassing the motor cable, plug connection with the controller into the motor. Or did you get the firmware update? The Ribble Hybrid AL e was selected for an Editor's Choice award in 2020. Loosen the controller and re-plug the hall sensor plug. But, what was it about this particular system that made us choose it over the others? 0000003248 00000 n
MonFri: 9am7pm (435) 214-7287 I have a new hub kit and the first time l switched the display on it threw up an 8h code. Try to restart the engine. 0000030299 00000 n
Select the Pulsometer option and follow the instructions. i have the lankeleisi mg600 bike got a new controller and display screen but a error 10 coming up and getting no power to the throttle and pas checked the wires seems ok. Hi David, I have a BTWIN Original 900e Electric bicycle last night I parked it in an open space in I think due to rain it shows the error 70 in its display and its not working now, can you please let me know about the codes, which part of the cables should I check? The system uses a 36V/250Wh Panasonic 18650GA-10S2/P Li-Ion battery which is hidden within the downtube of the frame. All Ribble e-bikes are fitted with the Iwoc button on the top tube. This year's list contains 78 items which scored a 9 or 10/10 with our tech team - this gear is the best of the best, and . This colour indicates the amount of battery charge that is available to use. 0000002752 00000 n
You can adjust these motor maps in the Ebikemotion app so that the motor limits the amount of available power based on a percentage of the 250W max output. For instance, if it is a less challenging climb, you may not need maximum assistance. Speed or torque sensor error, often called electric bike error code 2, occurs when dust particles released from brake levers cause a blockage or overuse of the sensors. Since this is a common problem it is amazing that $5k bikes are sold without an upgrade to firmware - really poor reflection on the manufacturer, sales and service. Open up the motor map menu in the app settings and you can select 1 of 3 cycle modes. Orbea Gain iWoc One Problem | CycleChat Cycling Forum ebikemotion end user manuals - Raleigh UK Ltd Description. If you do not get any power to the display then you should start with the battery as well as all the connectors. It seems to me that in that situation you can only choose between the Assistance Levels via the iWoc ONE. Red triangle with a message but I cannot read it because of my eyesight is poor up close. Short curcuit at power output. Once you connect your bike to the app you are able to select 1 of 3 cycling modes. The MAHLE SmartBike System App for e-bikes is a must-have for all Ribble e-bike owners. I can confirm the firmware update fixed this. Do I need tax, insurance or a licence to ride the e-bikes? Find out here. Inverted polarity at charger. If you wish to bypass the first 2 levels and go straight to full assist you can of course cycle straight through the levels. Un coup d'il au manuel d'utilisation complet du systme Bosch ebike rpertorie 60 codes d'erreur diffrents avec leurs causes et leurs solutions - ils s'appliquent galement au moteur Bosch de 4e gnration, la nouvelle Performance Line CX 2020. Ups the motor assist without needing to go into the settings, all based on your heart rate. 107 24
It is important to note that electric bike error codes may vary with different manufacturers. First things first: turn on your bicycle, and make sure the Bluetooth on your phone is on. The MAHLE SmartBike systems app allows Ribble e-bike owners to keep track of the performance of both bike and rider in real-time. 0
If the problem persists, contact your eBike dealer. Properly inspect all the visible connections and see if the display is adequately engaged or not. Adjusting this will change the maximum assist put out per level, though one can never have all the assist available in level one. Seems to be a real issue with this battery after reading this thread. Ranjit. Start Activity tracks and logs your riding data similar to Strava. Ray Using the Ebikemotion companion app, there are a number of features to take advantage of, from auto-adjusting your bicycles assist based on heart rate, GPS tracking of your bicycle, and exact battery life left of the bicycle. I had worked there for almost six years, and later I quit the job and started my own business where I sell different types of e-bike and their tools and accessories. endstream
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